# Terms of Service for Iltedesco Artigiano

## Legal Disclaimer
These Terms of Service are provided as a template and should be reviewed by a qualified attorney before use. This document may not be fully compliant with the laws in your jurisdiction.

## 1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the consulting and professional services (the “Services”) provided by Iltedesco Artigiano (“we,” “us,” or “our”). These Terms constitute a legally binding agreement between you and Iltedesco Artigiano. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

## 2. Definitions
“Client,” “you,” and “your” refer to the individual or entity accessing or using our Services.
“Deliverables” refers to the work product, reports, analyses, presentations, or other materials we provide to you as part of the Services.
“Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.
“Statement of Work” or “SOW” refers to any written document describing the specific Services to be provided, deliverables, timeline, and fees, which may supplement these Terms.

## 3. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Services.

## 4. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our website or by sending you an email. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.

## 5. Services
We will provide the Services as described in any applicable Statement of Work or other written agreement between you and Iltedesco Artigiano. We will use reasonable skill, care, and diligence in providing the Services in accordance with applicable professional standards.

We reserve the right to make changes to the methods, processes, or procedures, dates, or other aspects of the Services if we reasonably determine that such changes are necessary or advisable, and provided that such changes do not materially affect the nature or scope of the Services or the fees charged.

## 6. Your Responsibilities
You agree to:
– Provide timely access to information, personnel, systems, and facilities reasonably necessary for us to perform the Services
– Make decisions and provide approvals in a timely manner
– Designate a primary contact with authority to make decisions regarding the Services
– Pay all fees as set forth in any applicable SOW or invoice
– Provide feedback on Deliverables within the timeframe specified in any applicable SOW
– Use the Services and Deliverables in compliance with applicable laws and regulations

## 7. Fees and Payment
You agree to pay all fees specified in any applicable SOW or invoice. Unless otherwise specified:

– Fees are quoted in [CURRENCY]
– Payment is due within [NUMBER] days of invoice date
– We may charge interest on late payments at the rate of [PERCENTAGE]% per month
– Fees do not include taxes, which will be added where applicable
– Fees do not include reasonable travel and out-of-pocket expenses, which will be billed separately with your prior approval

If you dispute any portion of an invoice, you agree to pay the undisputed portion and to provide written notice specifying the basis for the dispute within [NUMBER] days of the invoice date.

## 8. Term and Termination
These Terms will remain in effect until the completion of the Services or until terminated as provided below.

Either party may terminate these Terms or any SOW for convenience upon [NUMBER] days’ written notice to the other party. Upon such termination, you agree to pay for all Services performed and expenses incurred up to the effective date of termination.

Either party may terminate these Terms or any SOW immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within [NUMBER] days after receiving written notice of the breach.

Upon termination, all rights and obligations of the parties will cease except for payment obligations for Services performed before termination and the provisions of these Terms that expressly or by their nature survive termination.

## 9. Confidentiality
Each party agrees to maintain the confidentiality of the other party’s confidential information, which includes any non-public information disclosed during the provision of Services. Each party agrees to:

– Use the confidential information only for purposes of performing obligations under these Terms
– Protect the confidential information using at least the same degree of care used to protect its own confidential information
– Not disclose the confidential information to any third party without prior written consent, except to employees, agents, or contractors who need to know the information and are bound by similar confidentiality obligations

These confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is independently developed by the receiving party without use of the confidential information; or (d) is rightfully received from a third party without restriction.

These confidentiality obligations will survive termination of these Terms for a period of [NUMBER] years.

## 10. Intellectual Property
Unless otherwise specified in an applicable SOW:

We own all right, title, and interest in and to any pre-existing materials, methodologies, tools, techniques, processes, know-how, and software that we use in providing the Services.

Upon receipt of full payment, we grant you a non-exclusive, non-transferable, royalty-free license to use the Deliverables for your internal business purposes only.

You own all right, title, and interest in and to any materials you provide to us in connection with the Services. You grant us a non-exclusive, non-transferable license to use, reproduce, and modify such materials solely for purposes of providing the Services.

## 11. Representations and Warranties
Each party represents and warrants that:
– It has the full right, power, and authority to enter into and perform its obligations under these Terms
– Its performance under these Terms will not violate any applicable law or regulation or any agreement with any third party

We warrant that the Services will be performed in a professional and workmanlike manner in accordance with generally accepted industry standards.

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

## 12. Limitation of Liability
Nothing in these Terms shall limit our liability for fraud, death, personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law. Subject to this, our maximum aggregate liability for any single event (or a series of connected events) shall not exceed the amount paid by you to in the previous 12 months.

## 13. Indemnification
You agree to indemnify, defend, and hold harmless Iltedesco Artigiano, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from: (a) your use of the Services or Deliverables in violation of these Terms; (b) your violation of any applicable law or regulation; or (c) your violation of any third-party right, including without limitation any intellectual property right.

Iltedesco Artigiano agrees to indemnify, defend, and hold harmless you, your officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from our violation of any third-party intellectual property right in the provision of the Services.

## 14. Independent Contractor Relationship
Iltedesco Artigiano is an independent contractor and not your employee, agent, joint venturer, or partner. Iltedesco Artigiano has no authority to bind you to any contractual obligation. Iltedesco Artigiano is solely responsible for all taxes, withholdings, and other statutory or contractual obligations related to its business, including but not limited to workers’ compensation insurance.

## 15. Non-Solicitation
During the term of any SOW and for a period of [NUMBER] months thereafter, you agree not to solicit for employment or hire any employee of Iltedesco Artigiano who was involved in providing Services, without the prior written consent of Iltedesco Artigiano. This provision does not restrict general solicitations of employment not specifically directed at Iltedesco Artigiano employees.

## 16. Force Majeure
Neither party will be liable for any delay or failure to perform its obligations under these Terms (except payment obligations) due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or disease.

## 17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the European Union and the country where you reside. This does not affect your rights as a consumer according to the laws of your country of residence.

## 18. Dispute Resolution
If a dispute arises, we will attempt to resolve it amicably. You have the right to bring proceedings in the courts of your country of residence or use the European Commission’s Online Dispute Resolution platform.

## 19. Entire Agreement
These Terms, together with any applicable SOW, constitute the entire agreement between you and Iltedesco Artigiano regarding the provision of Services and supersede all prior or contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.

## 20. Waiver and Severability
The failure of Iltedesco Artigiano to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

## 21. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

## 22. Notices
Any notices or other communications permitted or required under these Terms will be in writing and will be delivered by personal delivery, electronic mail, or by certified or registered mail, return receipt requested, to the addresses specified in the applicable SOW or otherwise designated in writing.

## 23. Contact Information
If you have any questions about these Terms, please contact us at [your contact information].

Last Updated: 2026-01-09

## Regulatory Compliance

### General Data Protection Regulation (GDPR) Compliance
The following provisions apply to users protected by European Union regulations:

## Data Collection Under GDPR
In compliance with the General Data Protection Regulation (GDPR), we collect and process your personal data only when we have a lawful basis to do so. This includes processing based on your consent, to fulfill a contract with you, to comply with a legal obligation, to protect your vital interests, to perform a task in the public interest, or for our legitimate interests where those don’t override your fundamental rights and freedoms.

We collect only the minimum data necessary for the purposes specified in this policy. When we request your consent to process your data, you have the right to withdraw that consent at any time.

## Data Processing Under GDPR
We process personal data in accordance with the principles outlined in the GDPR:

– **Lawfulness, fairness, and transparency**: We process data lawfully, fairly, and in a transparent manner.
– **Purpose limitation**: We collect data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
– **Data minimization**: We limit data collection to what is necessary for the purposes for which it is processed.
– **Accuracy**: We take reasonable steps to ensure personal data is accurate and kept up to date.
– **Storage limitation**: We keep data in a form that permits identification only as long as necessary for the purposes of processing.
– **Integrity and confidentiality**: We process data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

We maintain records of our data processing activities and conduct data protection impact assessments where required by law.

## Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights with respect to your personal data:

– **Right to access**: You can request a copy of the personal data we hold about you.
– **Right to rectification**: You can request that we correct inaccurate or incomplete data about you.
– **Right to erasure**: You can request that we delete your personal data in certain circumstances.
– **Right to restrict processing**: You can request that we restrict the processing of your data in certain circumstances.
– **Right to data portability**: You can request to receive your data in a structured, commonly used, and machine-readable format.
– **Right to object**: You can object to our processing of your personal data in certain circumstances.
– **Rights related to automated decision-making**: You can request human intervention in automated decisions that significantly affect you.

To exercise these rights, please contact us at [CONTACT_INFORMATION]. We will respond to your request within 30 days.

## International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as:

– Transferring to countries deemed by the European Commission to provide adequate protection
– Using Standard Contractual Clauses approved by the European Commission
– Adopting Binding Corporate Rules for transfers within our corporate group
– Where applicable, relying on derogations for specific situations such as your explicit consent or the necessity to perform a contract with you

You have the right to obtain information about the safeguards we use to transfer your personal data outside the EEA by contacting us at [CONTACT_INFORMATION].

## Additional Terms

## API Usage and Integration

### API License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interface (“API”) for the purpose of developing, testing, and supporting your integration with our Services, and for facilitating your use of our Services.

### API Credentials and Security
To access our API, you may need to register for API credentials (such as API keys, tokens, or passwords). You agree to:
– Keep your API credentials secure and confidential
– Not share your API credentials with any third party without our prior written consent
– Implement reasonable security measures to protect your API credentials
– Notify us immediately of any breach or unauthorized use of your API credentials

You are responsible for all activities that occur under your API credentials.

### Usage Restrictions and Rate Limits
Your use of our API is subject to the following restrictions:
– API calls may be subject to rate limits (requests per minute, hour, or day)
– Usage may be capped at certain volumes based on your service tier
– Certain API functionality may require additional permissions or separate agreement
– You may not use the API in a manner that exceeds reasonable request volume or constitutes excessive or abusive usage

We reserve the right to enforce API rate limits, monitor API usage, and suspend or terminate API access for violations of these restrictions.

### API Changes and Deprecation
We may modify, update, or discontinue any aspect of our API at any time. For material changes to the API, we will make reasonable efforts to provide advance notice. We may offer version support according to our API Lifecycle Policy, but we are not required to support previous versions of the API indefinitely.

### Technical Documentation
We provide technical documentation for the use of our API. While we strive to keep documentation accurate and up-to-date, we do not warrant that the documentation will be error-free. Technical documentation is provided “as is” without warranty of any kind.

### Third-Party Applications
If you develop applications for third parties that integrate with our API, you agree to:
– Provide clear attribution identifying the use of our Service in your application
– Ensure your end users comply with these Terms
– Not misrepresent your relationship with us or suggest that we endorse your application
– Comply with all applicable laws and regulations, including data protection laws

### Monitoring and Analytics
We may monitor your use of the API for compliance with these Terms, security purposes, and to improve our Services. This monitoring may include the number of API calls, traffic patterns, and content of API requests and responses (consistent with our Privacy Policy).

## Subscription Management

### Subscription Plans and Billing Cycles
We offer various subscription plans with different features, limitations, and pricing. The specific details of available plans are described on our pricing page. Subscriptions may be offered on a monthly, quarterly, annual, or other recurring basis as specified during signup.

By subscribing to our Services, you authorize us to charge the applicable subscription fees to your designated payment method at the beginning of each billing period. For monthly subscriptions, you will be billed on the same date each month. For annual subscriptions, you will be billed on the same date each year. If a billing date falls on a date that does not exist in a particular month (e.g., the 31st), you will be billed on the last day of that month.

### Automatic Renewal
All subscriptions automatically renew unless canceled by you prior to the renewal date. By subscribing, you authorize us to automatically charge your payment method for the subscription term at the then-current rate. If the renewal fails due to payment issues, we may attempt to process the payment multiple times within a [NUMBER]-day period.

### Price Changes
We may change the price of our subscription plans from time to time. If we change the pricing for your subscription plan, we will provide notice of the change through our Services or via email at least [NUMBER] days before the change is to take effect. Your continued use of the Services after the price change goes into effect constitutes your agreement to pay the updated price. If you do not agree to a price change, you must cancel your subscription before the change goes into effect.

### Payment Methods
We accept various payment methods, which may include credit cards, debit cards, PayPal, and other payment services as indicated during the checkout process. You agree to provide current, complete, and accurate billing information and to promptly update such information if it changes. For subscription services, you authorize us to store your payment method information for future charges.

### Cancellation
You may cancel your subscription at any time through your account settings or by contacting our customer support at [CONTACT_INFORMATION]. Upon cancellation, your subscription will remain active until the end of your current billing period, and you will not receive a refund for any fees already paid.

Instruction for cancellation: [CANCELLATION_INSTRUCTIONS]

### Free Trials and Promotional Periods
We may offer free trials or promotional periods for our subscription services. Unless otherwise stated, free trials automatically convert to paid subscriptions at the end of the trial period. To avoid charges, you must cancel before the end of the free trial period. You may be required to provide a valid payment method to start a free trial, and we may authorize a nominal charge to verify your payment method.

You are eligible for one free trial per subscription plan unless we explicitly permit otherwise. We reserve the right to determine eligibility for free trials and to limit or prohibit free trials at our discretion.

### Refunds
All subscription fees are non-refundable except as expressly stated in these Terms or as required by applicable law. In exceptional circumstances, we may, at our sole discretion, offer a partial or full refund. Any refunds will be processed using the original payment method unless otherwise specified.

### Subscription Pausing
[IF APPLICABLE: We offer the option to pause your subscription for a limited period instead of canceling it. During the pause period, you will not have access to subscription features, and you will not be charged. You can pause your subscription for a maximum of [NUMBER] [DAYS/MONTHS] per [YEAR/SUBSCRIPTION]. To pause your subscription, [PAUSE_INSTRUCTIONS].]

### Account Delinquency
If payment cannot be charged to your payment method for any reason (such as expiration, insufficient funds, or otherwise), we will make reasonable attempts to notify you and retry the charge. If we are unable to charge your payment method after multiple attempts, we may suspend or terminate your access to the Services. You remain responsible for any uncollected amounts.

### Tax and VAT
Subscription fees may not include applicable taxes such as sales tax, value-added tax (VAT), or goods and services tax (GST). Where required by law, we will collect and remit these taxes to the appropriate authorities. You are responsible for any taxes not collected by us that are applicable to your purchase.